To return an item, please fill in the form below.


How to return:

  • Repack the item with the original tags still attached. Return address is on the packing receipt enclosed within the delivery.
  • Use Royal Mail services. Keep your certificate of postage.
  • Topazglow Direct cannot be held responsible for any damage or loss to the parcel whilst in transit.
  • Topazglow Direct do not cover the delivery cost to return a product
  • Topazglow Direct can only offer a refund or credit note for a faulty good.